LEGAL
Terms of Service
Last updated: 2026-06-23
These Terms of Service ("Terms") are a binding agreement between you and <<Registered entity name — e.g. Postveo Technologies Private Limited>> ("Postveo", "we", "us", or "our"), the company that operates the Postveo website, applications, and services (the "Service"). By creating an account or using the Service, you agree to these Terms together with our Privacy Policy, Refund & Cancellation Policy, Cookie Policy, and Acceptable Use Policy, which are incorporated by reference.
Acceptance of these terms
By accessing or using Postveo, you confirm that you have read, understood, and agree to be bound by these Terms and the policies referenced in them. If you use the Service on behalf of a business or organisation, you represent that you are authorised to bind that entity, and "you" refers to that entity. If you do not agree, you must not use the Service.
Eligibility and your account
You must be at least 18 years old and capable of entering into a binding contract under the Indian Contract Act, 1872. You agree to provide accurate, current, and complete information when you register and to keep it updated. You are responsible for safeguarding your login credentials and for all activity under your account. Tell us immediately at [email protected] if you suspect any unauthorised use. We may suspend or terminate accounts that contain false information or are used in breach of these Terms.
Subscriptions, billing, and taxes
Postveo offers a free plan and paid plans (Starter, Growth, Studio, and Agency) billed monthly or annually in Indian Rupees (INR, ₹) through our payment partner, Razorpay. Prices are shown on our Pricing page and exclude applicable taxes, including GST, which are added at checkout. Paid plans renew automatically at the end of each billing cycle until you cancel, and by subscribing you authorise us and Razorpay to charge your selected payment method on a recurring basis. Annual plans are billed once a year (pay for ten months, get twelve). We may change prices on prospective notice, with changes taking effect at your next renewal.
Free trials
The Free plan requires no payment card and does not expire; it includes a limited monthly allotment of images and credits as described on the Pricing page. We may modify or discontinue the Free plan at any time. If we offer a promotional trial of a paid plan, it converts to a paid subscription when the trial ends unless you cancel beforehand.
Refunds and cancellation
You can cancel at any time from your account settings; cancellation stops future renewals and your plan stays active until the end of the period you have already paid for. We refund the subscription fee if you request it within 7 (seven) days of your first payment for a plan; after that, fees are non-refundable. Failed generations are automatically refunded to your credit wallet. Full details are in our Refund & Cancellation Policy.
Acceptable use
You agree to use Postveo only for lawful purposes and in line with our Acceptable Use Policy. You must not misuse the Service, breach the rules of connected social platforms, or create content that is illegal, infringing, deceptive, or harmful. We may suspend or terminate access for violations.
Connected social accounts and third-party platforms
Postveo lets you connect third-party social accounts (such as Instagram, Facebook, and Threads) to schedule and publish content. Your use of those platforms is governed by their own terms and policies, and you are responsible for complying with them. We are not responsible for changes to, or the availability of, third-party platform APIs, and some features may change if a platform changes its rules.
Your content and the licence you grant us
You retain ownership of the brand assets, text, images, and other materials you upload or create ("Your Content"). You grant Postveo a worldwide, non-exclusive, royalty-free licence to host, store, process, reproduce, and display Your Content solely to operate and provide the Service, including generating, scheduling, and publishing posts on your behalf. You represent that you hold the rights needed to grant this licence and that Your Content does not infringe the rights of others.
Intellectual property
The Postveo platform — including its software, design, trademarks, and content other than Your Content — is owned by <<Registered entity name — e.g. Postveo Technologies Private Limited>> and protected by applicable intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service under these Terms. You may not copy, modify, reverse-engineer, resell, or create derivative works from the Service without our written permission.
Disclaimers and warranties
The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that AI-generated content will be accurate or suitable for your purposes. You are responsible for reviewing content before it is published.
Limitation of liability
To the maximum extent permitted by law, Postveo will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising from your use of the Service. Our total aggregate liability for any claim relating to the Service or these Terms will not exceed the amount you paid us in the three (3) months before the event giving rise to the claim. Nothing here excludes liability that cannot be excluded under applicable law.
Indemnification
You agree to indemnify and hold harmless Postveo and its officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the Service, Your Content, or your breach of these Terms or applicable law.
Termination
You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, fail to pay applicable fees, or use the Service in a way that creates legal risk or harms others or the platform. On termination, your right to use the Service ends, but provisions that by their nature should survive — including intellectual property, disclaimers, limitation of liability, and indemnification — continue to apply.
Governing law and dispute resolution
These Terms are governed by the laws of India. Subject to applicable law, the courts at Bengaluru, Karnataka, India will have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Service. Please contact us first at [email protected] so we can try to resolve any concern informally before pursuing other remedies.
Changes to these terms
We may update these Terms from time to time. For material changes we will update the "Last updated" date above and, where appropriate, notify you by email or through the Service. Your continued use of Postveo after the changes take effect means you accept the revised Terms.
How to contact us
For questions about these Terms, contact <<Registered entity name — e.g. Postveo Technologies Private Limited>> at [email protected], by phone at <<+91 business phone>> during Monday–Friday, 10:00–18:00 IST (excluding public holidays), or by post at our registered office: <<India registered street address>>, Bengaluru, Karnataka <<PIN code>>, India.
Contact
Questions about this policy? Email [email protected].